How do customers redeem their reward points?
All gift certificates are emailed within 24 to 48 hours from redemption of rewards point. RDS gift certificates are emailed immediately.
When redeeming for a gift certificate from a third party, it can take 24 to 48 hours for it to be emailed.
For third party gift certificate purchases, we invoice right away upon redemption.
You can get email notifications by adding an email address in the site settings > rewards redemption area.
Step-by-step guide
Set up the Rewards Marketplace and entering Gift Certificates for your RDS in there. This video will walk you through the process.
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