Step-by-Step Guide: Setting Up and Using the Google Review Booster Feature

Follow these steps to configure and utilize the Google Review Booster to enhance your restaurant’s online presence:

Step 1: Locate Your Google Business Listing Review Link

1. Find Your Listing: Go to your restaurant’s Google Business Listing via Google Search or Google Maps.

2. Get the Review Link:

   • Option 1: Click Share and copy the short link provided. This takes customers to the listing page.

   • Recommended Option: Click on Write a Review, then copy the longer URL from your browser’s address bar. This directs customers straight to the review screen, increasing the likelihood of them leaving a review.

Step 2: Create a Coupon Code

1. In your admin dashboard, go to the Coupon Codes section.

2. Create a New Coupon:

   • Name the Code: Choose a descriptive name (e.g., “Nick’s Place Google Review”) for easy tracking.

   • Set Discount: Enter the discount amount (e.g., $5 off).

   • Define Conditions: Set a minimum order subtotal (e.g., $25) to qualify for the discount.

   • Limit Usage: Set Max Use Per Customer to 1 to prevent abuse.

   • Availability: Make it valid all days of the week or customize as needed.

3. Click the “Location Google Review Coupon Code” checkbox

4. Associate with Location: Select the specific restaurant location from the dropdown menu.

5. Save: Click Save to activate the coupon.

Step 3: Configure the Marketing Tab at the Location Level

1. Go to Location Settings: Access the location settings in your admin dashboard

2. Switch to the Marketing Tab

3. Add Review Link: Paste the Google Review link (preferably the long “Write a Review” URL) into the Location Google Review Link field.

   • Tip: The short link works, but the long link is more effective as it takes customers directly to the review prompt.

4. Select Coupon Code:

   • Check the box labeled Location Google Review Code to enable the associated coupon.

   • Choose the coupon code you created from the dropdown menu.

5. Verify Details: The system will display a summary (e.g., “This gives customers a $5 discount”). For full details, refer back to the Coupon Codes section.

6. Save: Click Save to apply the settings.

Step 5: Customer Experience

• Post-Order Text Message: After the order is completed and the review is submitted, the customer receives a text with the coupon code (e.g., “Thanks for your review! Use code NICKS5 for $5 off your next order over $25”).

• Review Submission: Customers can leave their review directly on Google, boosting your listing.

Troubleshooting Tips

• Link Issues: If some customers can’t access the review page, test with the short link as a fallback, though the long link typically works fine with Google’s standard interface.

• Coupon Not Showing: Ensure the Location Google Review Code checkbox is selected in the Marketing tab.