Update July 13th at 833AMCST: We are still waiting on one of the servers to come back up, at which time we plan to turn everyone back on.
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Update July 13th at 928AMCST: We are still waiting on one of the servers to come back up, at which time we plan to turn everyone back on.
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Update July 13th 1015AMCST:
Hello everyone, we are happy to announce that we will be turning our services back on at 11:15AM EST.
IMPORTANT THINGS TO CONSIDER BELOW:
-All servers are not back online so there may be unforseen issues.
-TO GUARANTEE shutdown must be done at the location to ensure inactivity.
-If a Message needs to be included you can temporarily close your service
-Open For Business > Normal Hours Override ( the message may not display to all customers)
-Automated Dispatch service may not be available until after lunch.
-Be on the lookout for random issues
If any critical issues come about we may be forced to shut back down.
We look to have all services back online prior to Dinner
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Please Read:
We should be coming back online in the coming hours and wanted to do our best to prepare you for what to expect. First off, since the fire was in the UPS (Uninterruptible Power Supply) Room. This means that the actual discs and data itself should be safe. Once access is restored, we expect everything to be just as it was when we lost access on Monday.
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