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Initial Set up

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Please follow these steps to add an alternate item name:

Note:Alternate Name’ custom attribute is not available by default within the Square POS. This needs to be set up manually once before use.

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Step 1: Go to the Square POS dashboard

Select Items.

Step 2: Select “Custom Attributes” from the navigation panel shown below. Then, select the “Create Custom Attribute” button that will open up a new dialog box indicated below.

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Step 3: In the Create custom attribute dialog box indicated above, set the Attribute name to ‘Alternate Name’ and Attribute type to ‘Text’. Then, select the “Add” button to successfully add the desired custom attribute.

Note: Please ensure that you have entered the correct spelling of custom attribute i.e. Alternate Name in the Attribute name field to get it accepted by the system.

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Step 1: Go to the Square POS dashboard

Select Items.

Step 2: Select the desired item for which you would like to add an alternate name and click on the item name to enter into the Edit Item page.

Note: You can also search the desired item using the search bar indicated below.

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Step 3: Scroll down to the Variations section and select “Edit Variation details”. A new “Edit Variation” dialog box (shown below) will appear on the screen.


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Step 4: Select ‘Add custom attribute'

Select 'Alternate Name’ from the drop-down list shown below.

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Step 5: Enter the alternate item name in the ‘Value’ field indicated below. Select the “Add” button

Select “Done” button to add the alternate name for the item.

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Step 6: Now, you can find the alternate item name updated in the “Alternate Name” field as shown below. Select the “Save” button to save all the incorporated changes.

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How to Sort/Arrange Items under an Item Category

Note: This needs to be managed from the ItsaCheckmate Portal. Please login to your ItsaCheckmate Portal and follow the steps below.

Click on Menu Management on homepage > Click on Sort Menu 

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Drag and drop Item to desired space > Click Save > Click Push to Ordering Platform

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How to Add an Item Category

Go to Items 

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Click on Categories > Click on Create a Category 


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Update the name under Category Name field > Click on Save (You may also Assign items directly using Save and Assign Items option)


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Menu Creation: Modifiers & Modifier Groups

How to Add a Modifier Group

Go to Items

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Click on Modifier > Click on Create a Modifier Set


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Update the Modifier Group name > Add Modifiers with Prices > Click on the Location to tag the modifier set > Click on Save


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How to Edit the Price of Modifier

Go to Items

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Click on Modifier > Search and click on Modifier


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Edit the Modifier Price > Click Save


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How to Arrange/ Sort Modifiers

Modifiers will appear in the order that they appear in the POS under the Modifier Set.

To rearrange modifiers, go to Items > Modifiers > select the Modifier Set

Select the “hamburger” icon and drag and drop the modifiers in the order you would like them to appear on the menu

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How to make a Modifier as Default/Preselect

Go to Items

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Click on Item Library > Search & Click on Item


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Click on Edit > Scroll down to Modifier Sets section > Select the modifier group > Click on Customize

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Update the modifier using Checkbox as Pre-selected > Click on Done

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How to Remove/Delete Modifiers

Go to Items

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Click on Modifier > Click on the Modifier Set > Click on the X > Click on Save


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How to Remove/Delete Modifier Group

Go to Items > Modifiers

Go to the Modifier Group you wish to remove from an item and select Apply to Items

Uncheck the Items from which you wish to remove the Modifier Group

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How to Arrange/Sort Modifier Groups

Note: This needs to be managed from the ItsaCheckmate Portal. Please login to your ItsaCheckmate Portal and follow the steps below.

Click on Menu Management on homepage > Click on Item > Click on Sort Modifier Groups > Drag and drop item to desired place > Click Save


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How to Change the Min/Max Options and Set as Required for the Modifier Group

Go to Items

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Click on Item Library > Search the Item > Click on Edit


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Scroll down to Modifier Sets section > Select the modifier group > Click on Customize


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Update the count for Required & Maximum selection > Click on Done


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Menu Creations: Miscellaneous

How to set Regular Hours

Note: This needs to be managed from the ItsaCheckmate Portal.

Click on Hours > Click on Regular Hours > Click on Edit > Update the hours as needed


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Update the hours as needed > Click Save >  Click Push to Ordering Platform


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How to set Holiday/ Special Hours

Note: This needs to be managed from the ItsaCheckmate Portal.

Click on Hours > Click on Special/ Holiday Hours > Click on Edit > Update the hours as needed

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Update the hours as needed > Click Save >  Click Push to Ordering Platform

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How to set Kitchen Prep Time

Note: This needs to be managed from the  Portal.

Click on Hours > Click on Kitchen Prep Time > Click on Edit

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Update Prep Time minutes > Click on Save > Click on Push to Online Platforms


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How to Add Tax Rate (Individual Item Level Tax & Location-based Taxes)

Go to Items

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Click on Sales Taxes > Click on the Create a Tax


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Input Tax details > Click on Save


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Click on the Apply to Items


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Select Items for Tax > Click on Apply to Items


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