How to Install the ItsaCheckmate App on Clover
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Email: poslogin+[your brand name]@itsacheckmate.com
ex. If your brand name is Kyle’s Tacos, your email should be set as poslogin+kylestacos@itsacheckmate.com
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How to Arrange/Sort Modifier Groups
Note: This needs to be managed from the ItsaCheckmate Portal
Click on Menu Management on homepage > Click on Item > Click on Sort Modifier Groups > Drag and drop item to desired place > Click Save
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How to Sort/Arrange Modifiers
Note: This needs to be requested from the Customer Support team who will process and incorporate the desired change(s) within the ItsaCheckmate Portal
Menu Management: Miscellaneous
How to Add Menu Hours
Note: This needs to be managed from the ItsaCheckmate Portal
Click on Hours > Click on Regular Hours > Click on Edit > Update the hours as needed
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How to Set Holiday/ Special Hours
Note: This needs to be managed from the ItsaCheckmate Portal
Click on Hours > Click on Special/ Holiday Hours > Click on Edit > Update the hours as needed
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How to Set Kitchen Prep Time
Note: This needs to be managed from the ItsaCheckmate Portal
Click on Hours > Click on Kitchen Prep Time > Click on Edit
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How to Add Tax Rate on POS (Individual Item Level Tax & Location-based Taxes)
Note: We only pull Location Level Tax Rate for Clover POS
Go to Account & Settings >Scroll down to Business Operations >Click on Taxes & Fees >Click on + Add Tax Rate or Flat Fee
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Step 1: Go to Clover dashboard → Select “Inventory”
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Step 2: You will be directed to a new window wherein, you can view all menu items.
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Otherwise, our system will automatically sync with the POS EVERY HOUR and push to the ordering platforms at that time.
