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Have you created or added a new restaurant in one of your markets? Are you having issues with getting it to display or show properly on the front end? You’ve found the correct article. Please follow the steps below to ensure that your settings are proper. |
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\uD83D\uDCD8 Instructions
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Navigate to the restaurant profile.
On the info tab, make sure that the restaurant is marked to ACTIVE.
On the info tab, make sure that “hide restaurants from customer” is not selected.
On the info tab, make sure that you have a menu applied to the restaurant.
On the hours tab, make sure that you’ve inputted hours of operation for the restaurant.
On the hours tab, make sure that you do not have a “normal hours override” set.
On the manage fees tab, make sure that you have a zone applied to the restaurant. In most cases this is the main issue for a restaurant not displaying on your customer facing website.
Additionally if this restaurant was cloned and brought in from another location, you will have to clear it’s “zone” and re-apply it
(Please see the article about setting your global default fees as well
Intro and overview for Zoning and Delivery Fees (REQUIRED) ).From the dispatch screen, please click the button on the top middle called “settings”, go to “restaurants and timing”… ensure that the restaurant is not listed as temporarily closed on the left hand side of this screen.
The above steps are the most common found setup issues that lead to a restaurant not showing on the front end. If you have review all of these settings and they appear to be proper but your restaurant is still not displaying on the front end of the site, please submit a support ticket.
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Keywords:
New restaurant not showing
New restaurant added but not displaying
New restaurant created but not showing for customer
Customer not seeing newly added restaurant
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