This is a great feature that helps you keep your customers interested in spending more money and ordering more frequently from your deliver service.
There are a couple of moving parts regarding this feature so feel free to watch the video series down below for a quick walkthrough.
SETTING UP REWARDS POINTS REDEMPTION
ADDING REWARDS POINTS MULTIPLIER FOR RESTAURANTS
ADDING A CUSTOM DELIVERY SERVICE GIFT CERTIFICATE
How do customers redeem their reward points?
All gift certificates are emailed within 24 to 48 hours from redemption of rewards point. RDS gift certificates are emailed immediately.
When redeeming for a gift certificate from a third party, it can take 24 to 48 hours for it to be emailed.
For third party gift certificate purchases, we invoice right away upon redemption.
You can get email notifications by adding an email address in the site settings > rewards redemption area.
Set up the Rewards Marketplace and create Gift Certificates for your RDS and adjust other settings. These videos will walk you through the process.