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If you have a driver that is having issues with the Driver app here is the info we need:

Driver username - 

App version -
Log in endpoint -
API endpoint -
API version -
Model -
Platform -

Step-by-step guide

To get this info:

  1. Have driver log into app
  2. Click the settings wheel in the upper right hand corner
  3. Provide the info on the info that is given in settings