Providing Revel Access to ItsaCheckmate
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5. After you've clicked on the desired establishment, you'll still be on the Employee Details page. Scroll down to the Initial Role field and select the employee's role from the drop-down menu:
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6. Click Save.
How to Update Menu Item Name
Go to Products → Select the menu item to update and update the name as needed → Click Save
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How to Update Menu Item Price and Availability
Price updates are made within your POS — they are NOT made within our ItsaCheckmate Portal.
To update prices:
Step 1: Go to Products → Select the menu item to update and update price as needed
Step 2: To set mark item as PERMANENTLY unavailable, uncheck the Active Box.
For quick edits to menu item price/availability, you can Bulk Edit items directly from the Products screen.
NOTE: This will update the base price in your POS. If you have Price Elevation set in the Menu Manager, the elevation percentage will apply to this new base price.
How to Temporarily Mark an Item as Sold Out/86’d
Marking Items/Modifiers as Sold Out/86’d should be done within the ItsaCheckmate Portal.
Step 1: Toggle the Available button and it will then mark the item as sold out (default is 1 day). Click on down arrow to display other sold-out options — up to 7 days or Indefinite
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Step 2: Click on Push to Online Platform(s)
NOTE: The item will be marked as sold out for the number of days specified.
Marking Modifier(s) Out of Stock
Step 1: Follow the same steps if you want to mark a modifier as out of stock, starting with double clicking on the item photo to display the modifiers.
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Step 2: The list of modifiers available within the selected item will display.
Step 3: Select the (#) Modifiers dropdown to expose the modifiers within the modifier group.
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Step 4: Toggle on the modifier(s), you want to mark as out of stock.
Step 5: Make sure to click Push to Online Platforms or else the changes will not take effect.
Click to watch the tutorial video
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Video link: https://youtu.be/3NqKAX5vbHE
How to Update Modifiers within Modifier Group
Step 1: Go to Modifiers → Find Modifier Group to edit
Step 2: To Remove a Modifier, uncheck the Active Box next to the modifier you wish to remove
To Add a Modifier → Click on + Add Modifier
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Step 3: Enter New Modifier Name & Price (Ensure the Active Box is checked)
Step 4: Click on Save
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Updating Item Description
Step 1: Go to respective Item → Click on the Pencil icon (on the right-hand side)
Step 2: Go to “Description” field → Update description
Step 3: Click on Save
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Updating Item Image
Step 1: Go to respective Item → Click on the Pencil icon (on the right-hand side)
Step 2: In the left-hand side bar, check the Image setting
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Step 3: Scroll to Display/Print Options → Image
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Step 4: Select Browse & Upload → Select Image from your PC → Select Save (The uploaded image will appear upon successful completion)
Step 5: Select the image of your choice, by clicking on the highlighted area or you may choose to drag and drop the desired file from your desktop in the highlighted area and select Save.
Updating Special/Holiday Hours in the ItsaCheckmate Portal
Step 1: Click on Hours → Special/Holiday Hours → Edit
Step 2: Click +Add Special/Holiday Hours
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Step 3: Enter Name → Date → Select Close (to be closed all day) or set Special Hours in the time range fields (Open & end time)
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To add multiple time ranges within one day, select ‘+’ to expose additional time range fields
Step 4: Click Save
Make sure to click on Push to Ordering Platforms or the updates will not take effect.
NOTE: This feature is only currently available for Uber Eats and DoorDash.
Updating Kitchen Prep Time
Go to Hours → Kitchen Prep Time → Edit to access and Edit the prep times.
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Setting Default Prep Time
The system will automatically show the Ordering Platforms that support prep time and allows you to set a default prep time.
Set the Default Prep Time and click Save.
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Setting Time Specific Prep Time
If you have integrated ordering platforms that allows for time-specific prep time, you will have the option to uncheck the “use default prep times” button which will expand the days of the week.
Step 1: Uncheck Use Default Prep Time
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Step 2: Set Day Prep Time for each day of the week as you would like
Step 3: To set Prep Time based on time of day, check By Time Period
Enter start time and end time
Set prep time next to that time range
Select ‘+’ to add more time ranges for that day
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Step 4: Repeat above steps for each day of the week
Step 5: Click Save when finished
For Ordering Platforms that do NOT support time-specific prep times, their logo will appear below the Default Prep Time section and will only use the default time which applies to all days of the week.
For Ordering Platforms that DO support time-specific prep times and for which time-specific prep times are set, their logo will appear below the Time Specific Prep Time section making it easier to distinguish which OP is using which type of prep time.
Marking the Location Online/Offline in ItsaCheckmate Portal
You can mark the location or respective delivery platform(s) to appear offline/ online with the click of a button.
Make sure to click Push to Online Platforms when you make any change(s), or else the changes will not take effect.
Final Step: Pushing Changes to The Ordering Platforms
Once all updates are made in your Revel back end, to update the ordering platforms:
Step 1: Click on Settings Icon on Top Right
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Step 2: Click on Clear Selections
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Step 3: Check the Online Ordering Settings → Click on Refresh Menu → Click OK
NOTE: While ItsaCheckmate syncs with Revel EVERY HOUR, if you wish to have changes reflected immediately: Go to the ItsaCheckmate Portal and Select ‘Sync with POS’ – the sync normally takes between 5-10 minutes. Once completed, select ‘Push to Online Platforms’
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NOTE: Our system will only sync if there is a change to the menu and will only push out to the ordering platforms once the sync occurs.
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