Quickly Adjusting Restaurants Prep Time

If a restaurant gets overwhelmed and/or doesn’t delay orders and there are delays because of it you can quickly change Restaurant’s prep time from the Dispatcher screen by utilizing the QUICK INFO option on an order after which you will click on ADD under RESTAURANT ISSUES tab.

If the time is blank that means your Granular Restaurant Prep Time has not been set up.
Video below will show you how to adjust this and utilize this quick feature.