How to Edit and Refund Items on Orders

There are many scenarios where knowing how to edit/adjust fees and charges as well as change items on an order can be helpful and we will cover just that in this article.
Editing orders can be done in a few clicks through your Dispatch Screen.

There are a few very specific scenarios that require specific actions which will be listed below.

A ) Refunding/Taking off items that have not been delivered

In this case and going forward we will always select the order
we want to adjust and select this button in order to EDIT the
said order.

Now once we open the edit screen we will utilize the window on the right hand side of the order where we will see the summary and quantity of items ordered as seen below.

From here you will be able to select any item and detract or add to the quantity of said item or remove it entirely with the X function.