Canceled Orders Manual Credit to Customer

If you do not have the automated Crediting to customers for canceled orders you can always credit customers manually from the Dispatch screen.

Once you select the desired order and select Cancel or X on your keyboard you will get a pop-up that will let you state the reason of cancelation and overview the automated message that goes to the customer and also select the appropriate amount to credit to the customer.

Video below will show you how to quickly execute and verify crediting a canceled order.