Driver Floor Pay

In this article we will cover all the information you will need to set up a location for the “Driver Floor Pay” feature.

Driver Floor Pay is going to allow you to set a MINIMAL amount of $ that a driver earns in a 60 minute period on a locational level. (Per driver override available, continue reading down below)

This is a great way to keep your Driver crew on board for the full year, if you have more drivers during the busy times you can also afford to pay them a guarantee during the slow times. This is essential in order to grow your business and expand your coverage.

We will first navigate to the LOCATIONS tab in which you will select a location and look at your Information section where you can find 2 settings:

  1. Driver Hourly Pay Min (Daily) - This will be a $ amount that will guarantee a driver to make for example AT LEAST $10 an hour, now how does this work: If you set the value to $10 it will guarantee the driver that amount PER 60 minutes, meaning if a driver checks in, processes an order and checks out after 30 minutes the system will take a look and confirm that the driver was there for 30 minutes, they completed at least one order and then it looks if the driver earned AT LEAST $5 since that’s half of 60 minutes. If the driver earned MORE than $5 the system won’t do anything but if for this example the driver makes $4 the system will automatically credit the driver an extra $1 to get them to that Minimum Pay amount.

  2. Declines Allowed for Min Pay - This will determine how many orders can a driver decline and still qualify for the setting above. Meaning if you set this value to 2 a driver can decline 2 orders during one day and still make the Minimum Pay that’s guaranteed by you.
    (We will go over how you can override this and the first setting per driver below)

IMPORTANT NOTES:

  • Driver has to process AT LEAST one order in order for this automation to trigger.

  • A driver can check in and check out any amount of times per day and the system will combine all those times for the Guaranteed Pay as long as they process at least one order per session.

  • LOCATIONAL SETTINGS DO NOT HAVE TO BE SET UP IF YOU ONLY WANT SPECIFIC DRIVERS TO HAVE DRIVER FLOOR PAY, JUST USE THE “DRIVER OVERRIDE OPTIONS” SEEN FURTHER DOWN IN THE ARTICLE TO ENABLE DRIVER FLOOR PAY FOR ONLY A SELECT FEW DRIVERS.

Driver Floor Pay calculation = Driver Tip + Driver Commission + Driver Credits (including Surge Pay) divided by Hours worked (Hours are prorated by the minute).

For example if a driver works for 5 hours and makes $50 that’s an average of $10 an hour.

Charges do NOT count against their Floor Pay.
For example if a driver makes a mistake and you charge them $25 for that mistake, the system will still consider that the driver made $50 in that time period and an average of $10 an hour.

Reports > Driver > Hours Worked will display all the info you will need to see regarding Driver Floor Pay.

 

Driver Override Options

You can override the locational Floor Pay for each driver you would like to have a Higher OR Lower minimum pay.

Simply navigate to the DRIVERS section and under the Manage tab select a driver you would like to modify and look for the settings in the picture below.
As you can see the Driver Hourly Pay Min Override is going to override the $ amount you put under your location while Order Declines Override will let you modify how many orders a driver can decline and still be eligible for the Minimum Pay.

IMPORTANT: To allow Order Declining inside DriverLogic navigate to “SETTINGS” tab and search for word “reject” which will let you enable Order Rejecting inside DriverLogic for your drivers.
(This setting is off by default)

Driver Adjustment CHARGES DO NOT affect Driver Minimum Pay even if those charges bring the driver BELOW the Minimum Pay guarantee.

Please reference the video below for a visual representation of this feature.

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