Templates and Tips for Onboarding New Restaurants and Drivers

Starting a new Delivery Service or re-structuring an existing one can have quite a challenge.

One of those challenges is getting new restaurants and drivers on board in order to start processing orders and getting your business to a profitable state.

We have created some templates for you to use that our legal team looked over and covers everything you might need. You are of course free to change these templates however you see fit.

New Restaurant Agreement:

New Driver Agreement:

IMPORTANT Remember to change the values like RDS Name to the name of your business in order to make this agreement proper.

Here are some best tactics to use when trying to onboard new local restaurants for your food delivery business:

  1. Make it easy for restaurants to sign up. Your onboarding process should be as simple and straightforward as possible. Provide clear instructions and all the necessary information on your website and in your outreach materials.

  2. Offer incentives. Restaurants are more likely to sign up for your platform if you offer them something of value, such as a sign-up bonus, waived fees for a limited time, or marketing support.

  3. Educate restaurants about the benefits of working with you. Many restaurants may be hesitant to partner with a food delivery company because they are worried about the costs and logistical challenges. Explain to them how your platform can help them reach new customers, increase sales, and streamline their operations.

  4. Personalize your outreach. Take the time to learn about each restaurant's unique needs and goals. Show them how your platform can help them achieve their specific objectives.

  5. Provide excellent customer support. Once restaurants sign up for your platform, be sure to provide them with the support they need to be successful. This includes offering training on how to use your platform, troubleshooting assistance, and marketing support.

And here are some additional tips for onboarding new local restaurants:

  • Partner with local restaurant associations and chambers of commerce. This is a great way to reach a large number of potential partners and build relationships with key stakeholders in the local restaurant community.

  • Attend industry events and trade shows. This is another great way to network with potential partners and learn about their needs.

  • Use social media to connect with local restaurants. Follow them on social media and engage with their content. You can also use social media to promote your food delivery platform and run targeted ads to reach potential partners.

  • Offer referral bonuses to your existing restaurant partners. Encourage them to refer new restaurants to your platform.

  • Make it easy for restaurants to leave feedback. Ask restaurants for feedback on your platform and onboarding process. Use their feedback to make improvements and improve the experience for all of your partners.

We hope this helps and are looking forward to your growth!
Also remember to attend our weekly events where you can learn more about sales, marketing and our software in general, you can see all our events here: https://www.deliverlogic.com/events/


  • Onboarding templates

  • Driver agreement

  • Restaurant agreement

  • Tips to onboard new restaurants