How Can I Setup A Custom Email For My Domain
Before submitting a support ticket about needing an Email Setup or MX Records you will need to get the proper MX records from a company email provider such as GoDaddy or Google. You will need to set it up with them and THEN we can put the records in place via a support ticket.
How to setup your company specific email:
Step 1 - Setup an email account with an email provider:
If you want to get an email setup with your domain such as yourname@yourdomain.com then you will first need to get this setup with a third party provider.
Some popular third party email providers are:
GoDaddy
Microsoft Exchange
Google Workspace (formerly known as G Suite)
Zoho Mail
Once you are setup the providers should give you some MX Records and request that you get those setup on your DNS/Domain Provider. We can help with this part once you have those records!
Step 2 - Submit a ticket with the proper MX records that were provided by your Email Provider.
Please include the following:
Title: MX Records - Please set MX records for [your domain]
Description:
Attached are the mx records provided to me by [email provider] can you please apply them for my domain [your domain here]
Name/Host/Alias | Priority | Value/Answer/Destination |
|---|---|---|
Blank or @ | 1 | |
Blank or @ | 5 | |
Blank or @ | 5 | |
Blank or @ | 10 | |
Blank or @ | 10 |
*If you are unable to find those records easily, we suggest checking the knowledgebase for the specific provider or reaching out to their support team to ask what you should have your MX records set to.
Is your email not working?
99% of the time, this is also due to a lack of properly setup MX records! You can start at the beggining of this article and just ensure that you are properly setup with an email provider and that we have set the proper MX records up for you.
Additional Information
MX records are essential for email delivery as they specify the mail servers responsible for accepting email messages for a particular domain name. Obtaining the MX records for email providers like GoDaddy, Google, and others is a crucial process for anyone who wants to set up email delivery for their domain. In this article, we will go over the steps to obtain MX records from these email providers.
What are MX Records?
MX stands for Mail Exchange. MX records are DNS (Domain Name System) records that specify the mail servers responsible for accepting email messages for a particular domain name. When someone sends an email to an address at a particular domain name, the email is routed to the mail servers specified in the domain's MX records. The MX records specify the mail server's hostname and its priority.
MX records work in conjunction with other DNS records like A, CNAME, and TXT records to ensure that email delivery is successful. For example, the A record maps a domain name to its IP address, while the CNAME record maps one domain name to another. The TXT record contains any additional information like DKIM and SPF that helps to validate the email.
Now that we understand the significance of MX records, let's dive into the process of obtaining MX records from email providers like GoDaddy and Google.
Obtaining MX Records from GoDaddy
GoDaddy is a popular domain registrar that also provides email services. Obtaining MX records from GoDaddy is a straightforward process. Here are the steps:
Step 1: Log in to your GoDaddy account.
Step 2: Click on the "DNS" tab under the "Domains" section.
Step 3: Look for the "MX" section in the DNS manager.
Step 4: You will see a list of MX records for your domain. The records will include the mail server's hostname and priority.
Step 5: You can edit the MX records if necessary by clicking on the "Edit" button next to the record you want to modify.
Step 6: Once you have made the necessary changes, click on the "Save" button to save your changes.
Obtaining MX Records from Google
Google provides email services through its G Suite platform, which has been rebranded as Google Workspace. Obtaining MX records from Google is also a simple process. Here are the steps:
Step 1: Log in to your Google Workspace account.
Step 2: Click on the "Apps" icon in the top right corner of the screen.
Step 3: Click on the "Google Admin" icon.
Step 4: Click on the "Domains" icon in the left-hand navigation menu.
Step 5: Click on the domain name you want to obtain MX records for.
Step 6: Scroll down to the "Domain settings" section and click on the "Domain verification" tab.
Step 7: Scroll down to the "MX records" section, and you will see a list of MX records for your domain.
Step 8: You can edit the MX records if necessary by clicking on the "Edit" button next to the record you want to modify.
Step 9: Once you have made the necessary changes, click on the "Save" button to save your changes.
Other Email Providers
The process of obtaining MX records from other email providers will vary depending on the provider. However, the general process is similar. Here are the steps you can follow:
Step 1: Log in to your account on the email provider's website.
Step 2: Look for the DNS or domain settings section.
Step 3: Look for the MX records section and click on it.
You'd like to use your domain for emails, but you believe that you need help from DeliverLogic as the nameservers are set up with DeliverLogic. How to proceed?